{{ shop_name }} | Last updated: September 14, 2026
This website (the "Site") is operated by {{ shop_name }} ("we", "us" or "our"), a business established in the Netherlands. Our company details are listed in the footer of the Site. These Terms of Service ("Terms") govern your access to and use of the Site and your purchase of any products through the Site (together, the "Services").
By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
You must be at least 18 years old, or the age of majority in your place of residence, to make a purchase through the Site. By using the Services, you confirm that you meet this requirement.
3.1 Product information. We make reasonable efforts to display our products and their colors, dimensions and materials accurately. However, we cannot guarantee that your device's display accurately reflects the actual product. Product descriptions are subject to change without notice.
3.2 Order acceptance. Your order is an offer to purchase. We reserve the right to accept or decline any order, including in cases of suspected fraud, pricing or listing errors, or stock unavailability. An order is accepted only when we send a shipping confirmation. If we cancel an order after payment, we will issue a full refund.
3.3 Pricing and errors. All prices are displayed in the currency shown at checkout and include VAT where applicable. We reserve the right to correct obvious pricing errors, including after an order is placed; in that case you may confirm the order at the correct price or cancel it for a full refund.
3.4 Order changes and cancellations. You may request a cancellation or change by contacting {{ email }} as soon as possible. We will accommodate requests where the order has not yet been processed for shipment, but cannot guarantee cancellation once processing has begun. If cancellation is no longer possible, you may return the order in accordance with Section 6.
4.1 We ship to the countries shown in the country selector and at checkout. Our Shipping Policy contains handling times, delivery estimates and details on where orders ship from.
4.2 Delivery estimates are provided in good faith but are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our reasonable control.
4.3 Duties and import taxes. For orders shipped outside the European Union, applicable import duties, customs fees and local taxes may apply and are the responsibility of the customer unless expressly stated otherwise at checkout.
4.4 Risk of loss passes to you upon delivery of the products to the shipping address you provided. Please inspect your order upon delivery and report any damage or discrepancy within 14 days.
We accept the payment methods displayed at checkout. Payments are processed by third-party payment processors, including Shopify Payments and the providers of the digital wallets offered at checkout. You confirm that you are authorized to use the payment method provided. All transactions are subject to verification and anti-fraud screening.
6.1 Return window. You may return products within 30 days of delivery for a refund.
6.2 Condition. Returned items must be in good condition, without damage beyond normal trial use, with tags attached and in the original packaging where possible. Proof of purchase is required.
6.3 Return process. To initiate a return, contact {{ email }} with your order number. We will provide a return authorization and instructions, including the return address. Returns sent without prior authorization may not be accepted.
6.4 Return shipping costs. Return shipping costs are paid by the customer, except where the product is defective, damaged on arrival, or not the product you ordered. In those cases we will provide a prepaid return label or refund your reasonable return shipping costs.
6.5 Refunds. Once we receive and inspect the returned item, we will notify you of the approval status within 10 business days. Approved refunds are issued to your original payment method within 10 business days of approval. Your bank or card issuer may require additional time to post the refund.
6.6 Defective or incorrect items. If you receive a defective or incorrect item, contact us within 30 days of delivery. We will, at your choice, send a replacement free of charge or issue a full refund, including any return shipping arranged by us.
6.7 Consumer rights. Nothing in this Section limits any non-waivable statutory rights or guarantees you may have under the laws of your place of residence.
6.8 EU, EEA and UK right of withdrawal. If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have a statutory right to withdraw from your purchase within 14 days of delivery, without giving any reason. To exercise this right, notify us within that period by email at {{ email }} with an unequivocal statement of your decision to withdraw. You bear the direct cost of returning the goods. We will refund all payments received, including standard (least expensive) delivery costs, within 14 days of receiving the returned goods or proof that you have sent them back. You are liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature and characteristics. Our 30-day return policy applies in addition to, and never instead of, this statutory right.
By subscribing to our mailing list, you consent to receive marketing emails. You can unsubscribe at any time via the link in each email. Our collection and use of your personal data is described in our Privacy Policy.
All content on the Site, including text, product photography, graphics, logos and branding, is owned by or licensed to {{ shop_name }} and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute or create derivative works from any Site content without our prior written permission.
If you submit reviews, photos, comments or other content ("User Content"), you grant {{ shop_name }} a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display and adapt that User Content in connection with our business, including in marketing. You confirm that your User Content is accurate, reflects your genuine experience, is your own, and does not violate any third party's rights. We may remove User Content at our discretion, but we do not remove reviews merely because they are negative.
You may not use the Services: (a) for any unlawful purpose; (b) to infringe the rights of others; (c) to transmit malicious code or interfere with the Site's operation; (d) to scrape, harvest or copy Site content or data at scale; (e) to submit false or misleading information, including fraudulent orders or fake reviews; or (f) to impersonate any person or entity.
We deliver products that conform to the agreement, as required by applicable consumer law. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, and our total liability in connection with any order is limited to the amount you paid for that order. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
These Terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection rules of the country in which you live. If you have a complaint, please contact us first at {{ email }} and we will do our best to resolve it. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. Any dispute that cannot be resolved amicably will be submitted to the competent court in the Netherlands, unless mandatory law provides otherwise.
We may update these Terms from time to time. The version in force at the time you place an order applies to that order. Continued use of the Site after changes are posted means you accept the updated Terms.
Questions about these Terms? Email us at {{ email }}.